FAQ's
In this section you will find answers to the most frequently asked questions about our range of water equipment.
Specification
What are the specifications of the ThrustMe engines?
- The forward thrust is 16 kg, while the rearward thrust is 14 kg.
- The speed depends on the type of vessel, but on a sea kayak it can reach speeds of up to 14 km/h.
- The motors are rated at 1000 watts
- Charging time with the original charger takes up to about 4 hours. However, you can buy a fast charger from our store, which reduces the charging time to 1 hour.
- The battery is a 14.4 Ah 18.5V Li-Ion smart battery with built-in
temperature, shortcut and fuse control. - ThrustMe motors are waterproof, but we do not suggest using them for diving purposes.
Where can the Cruiser engine be installed?
With success, the Cruiser can be mounted on: Kayaks, SUPs, Catermarans, Pontoons, Floatplane (Cessna 206), Packraft, inflatable toys and many others.
Can the Kicker engine be installed on all types of boats?
Yes, as long as you have a watercraft in which an outboard-mounted engine can be used.
Is it possible to replace the battery or buy an additional one?
Yes, but it must be done by a certified workshop. In addition, you can buy an external battery to be used in conjunction with the internal battery
in the Cruiser/Kicker.
What is the length of time the ThrustMe motors will run?
This depends on usage, but the fastest setting gives about 45 minutes of use, while slower settings can provide up to 4h (Cruiser) / 2.5h (Kicker) of use before needing to be recharged. Water type along with water temperature are also variables that can affect the durability of the motor.
Infromation
What is the warranty period for ThrustMe products?
CRUISER & KICKER warranty (ex. Batteries) ends two years from the date of purchase. The warranty for batteries is six months. The end purchaser must report any warranty claims within this time period and must provide a copy of the receipt showing the date of purchase.
How to order Cruiser&Kicker and what is the delivery time?
ThrustMe brand motors are available to order, and shipping time is about 7 days.
For, each purchase will be issued an invoice. Various shipping options are available (including cash on delivery).
Do you have any more questions?
If you have any further questions, please feel free to contact our team, who will be happy to help resolve all your concerns.
Why Allwater? A Comprehensive Offer for Your Water Adventures and Supply
Why us?
At Allwater, we provide unique products and services to meet the needs of water sports enthusiasts as well as RV and yacht owners. Our main themes:
High quality products
Our company supplies only the best water equipment and electric motors from ThrustMe, which are characterized by reliability and high quality.
Experience and expertise
Our team consists of qualified professionals who know their craft and can advise on any issue related to water equipment.
Customer satisfaction
Our main goal is to provide our customers with the highest quality service, so we always try to solve all possible difficulties.
